Vitalcare Support
Home Care Packages & Support at Home
At Vitalcare Support Pty Ltd, we believe everyone deserves to live safely, independently, and with dignity in their own home.
As an experienced provider of Home Care Packages (HCP), and the new Support at Home (SAH) Programme, we deliver personalised care that is guided by your needs, your goals, and your choices.
We don't just provide services — we build trust, comfort, and quality of life.
Supporting older Australians and people with disability to live better, every day.
ABOUT US
Care Built on Experience, Compassion, and Integrity
Vitalcare Support was founded by a team of Australian Registered Nurses who saw the need for more honest, culturally sensitive, and high-quality care in the community.
We understand that every person is unique. That's why we take a person-centred approach, tailoring every service to suit your lifestyle, preferences, and cultural background.
Our mission is simple: To empower older people to live independently, confidently, and with dignity.
We work closely with families, healthcare professionals, and government programs to ensure seamless, coordinated care.
OUR MISSION
To work alongside communities and government to deliver:
High-quality care
Meaningful social support
Culturally appropriate services
Improved wellbeing and independence
OUR MISSION
To work alongside communities and government to deliver:
High-quality care
Meaningful social support
Culturally appropriate services
Improved wellbeing and independence
OUR VALUES
Respect
We listen to you, support your independence, and honour your choices.
Honesty
We are transparent, reliable, and always act with integrity.
Confidentiality
Your privacy and dignity are always protected.
Continuous Improvement
We work with you to improve and adapt our services over time.
OUR SERVICES
We provide flexible, personalised services under HCP and Support at Home (SAH)
Our team includes experienced professionals from nursing, allied health, and community care backgrounds. We coordinate your care around your choices, so you can live safely and independently at home.
OUR SERVICES
We provide flexible, personalised services under HCP and Support at Home (SAH)
Care Partner Team
Caring for a loved one at home can be overwhelming — especially when it comes to organising services, managing schedules, and handling ongoing care. At Vitalcare Support Pty Ltd, our Care Partners (Case Managers) take that pressure off you. You'll have one dedicated person as your main contact, coordinating all your services and making sure everything runs smoothly.
What We Do
- Understand your care needs and personal goals
- Help you plan and manage your care budget
- Match you with trusted, qualified local support workers
- Adjust services as your needs change
Why It Matters
- You don't have to manage everything yourself
- Your care stays consistent and well-organised
- You feel supported every step of the way
There is no extra cost for case management. It is all included in our 10% flat management fee.
Our team includes experienced professionals from nursing, allied health, and community care backgrounds. We coordinate your care around your choices, so you can live safely and independently at home.
Personal Care
Our trained support workers ensure your comfort, dignity, and safety. Support with daily living activities, including:
- Showering and hygiene
- Dressing and grooming
- Toileting and continence care
- Mobility assistance
Transport & Appointments
We don't just drive — we support you every step of the way. Reliable and caring transport services:
- Medical appointments
- Shopping trips
- Community access
Allied Health Services
Includes physiotherapy, occupational therapy, speech pathology, and complementary therapies. Professional therapy services to improve:
- Physical strength and mobility
- Daily living skills (OT)
- Communication abilities
- Overall wellbeing
Domestic Assistance
Helping you maintain a safe and comfortable home:
- Cleaning and laundry
- Meal preparation
- Grocery shopping
- Home and garden maintenance
Why Vitalcare
WHY CHOOSE VITALCARE?
Government-Registered & Experienced
We are a compliant provider with extensive experience across aged care and disability services.
Truly Person-Centred
Your care plan is built around your goals, not a standard template.
Transparent & Honest
No hidden costs. No confusing structures. Just clear, ethical service.
Culturally Sensitive Care
We understand CALD communities and provide services that respect language, culture, and family values.
Coordinated Care Approach
We work with your full care team to ensure consistent, high-quality outcomes.
We Speak Your Language
Our team can speak to you in your language and understand your specific needs. We can offer multicultural services that better support you at home.
Compare the Care:
Why Our Clients Get Better Value
| Feature | Vitalcare Support | Typical Providers |
|---|---|---|
| Management Fee | 10% | Up to 35% |
| Care Led by Nurses | Yes | Often No |
| Transparent Fee Breakdown | Yes | Rarely |
| Multilingual Team | Yes | Limited |
| Focus on Individual Needs | Always | Generic Plans |
Frequently Asked Questions
Still have questions?
Our friendly team is here to help. Get in touch with us for a free consultation.
Contact Us 1. What is the Support at Home (SAH) Programme?
2. What services do you provide?
3. What is your management fee?
4. How do I get started with Vitalcare Support?
5. Are you a government-registered provider?
Vitalcare Support
Free Consultation
Mon to Fri, 9am-5pm (AEST/AEDT)
Social & Community Participation
Because connection is essential to wellbeing. We create opportunities to stay connected: